At Bitar-Demnard, we re­spect and pro­tect the pri­vacy of our clients and users who visit our web­sites. This Pri­vacy Pol­icy ex­plains how we col­lect and use in­for­ma­tion for Bitar-Demnard ser­vices. By us­ing any ser­vices pro­vided by Bitar-Demnard (“Bitar-Demnard”), you in­di­cate that you agree to the col­lec­tion and use of your in­for­ma­tion by Bitar-Demnard as out­lined in this Pri­vacy Pol­icy. Fur­ther­more, please note that in the event that you pro­vide in­for­ma­tion to us and then choose not to use our ser­vices, the in­for­ma­tion you pro­vide to us will still be han­dled as set forth in this Pri­vacy Pol­icy.

  1. Why We Col­lect In­for­ma­tion

First and fore­most, Bitar-Demnard col­lects in­for­ma­tion to im­prove the ser­vices we pro­vide and to pre­sent you with in­for­ma­tion and ser­vices that may in­ter­est you. We also use your in­for­ma­tion to mea­sure our suc­cess and per­for­mance. For ex­am­ple, ag­gre­gate in­for­ma­tion gives us an idea of the num­ber of vis­i­tors we at­tract and how they nav­i­gate our web­sites.

  1. Per­sonal In­for­ma­tion Col­lec­tion and Com­mu­ni­ca­tion

Bitar-Demnard is the sole owner of in­for­ma­tion col­lected on this web­site. Any per­sonal in­for­ma­tion col­lected by us is pro­vided by you strictly on a vol­un­tary ba­sis. You may sub­mit your per­sonal in­for­ma­tion in a num­ber of ways, de­pend­ing on the Bitar-Demnard ser­vice you are us­ing and your choices while us­ing our ser­vices. For ex­am­ple, if you choose to avail architectural services through Bitar-Demnard , dur­ing reg­is­tra­tion we may ask you for, and you may choose to give to us, in­for­ma­tion such as your name, email ad­dress, phys­i­cal ad­dress, tele­phone num­ber, credit card in­for­ma­tion, or other per­sonal in­for­ma­tion nec­es­sary to com­plete a trans­ac­tion or pro­vide ser­vices to you. We use this in­for­ma­tion, such as your email ad­dress, to send you in­for­ma­tion and no­tices about the ser­vices you have re­quested and are re­ceiv­ing from us (“Ser­vice Mes­sages”), as well as in­for­ma­tion about our com­pany, client cam­paigns, and our other prod­ucts and ser­vices which may in­ter­est you (to­gether, “Mar­ket­ing Mes­sages”). The abil­ity to send you Ser­vice Mes­sages is an im­por­tant part of our abil­ity to serve you, and they will con­tinue for as long as you con­tinue to re­ceive our ser­vices. Mar­ket­ing Mes­sages are op­tional. Out of re­spect for your pri­vacy, we pre­sent the op­tion not to re­ceive Mar­ket­ing Mes­sages. Whether you re­ceive ser­vices from us or not, we pro­vide you the op­por­tu­nity to opt out of hav­ing your per­son­ally iden­ti­fi­able in­for­ma­tion used for Mar­ket­ing Mes­sages by email­ing [email protected] at any time. In any such email, please pro­vide us your name, email ad­dress, phone num­ber, phys­i­cal ad­dress, busi­ness name, and do­main with “Mar­ket­ing Mes­sages Opt-Out” in the sub­ject line, so that we can prop­erly iden­tify you and process your opt-out re­quest. Please note that a rea­son­able pe­riod of time will be re­quired to process your re­quest af­ter Bitar-Demnard re­ceives it, and you may con­tinue to re­ceive Mar­ket­ing Mes­sages dur­ing the pro­cess­ing pe­riod.

You may sub­mit your credit card in­for­ma­tion on­line or over the phone when you sign up for our ser­vices. We process pay­ments through Ama­zon and Wave. This com­pany and other com­pa­nies we may do busi­ness with in or­der to pro­vide the ser­vices you re­quest from us will not re­tain, share, store, or use per­son­ally iden­ti­fi­able in­for­ma­tion for any pur­pose other than billing for our ser­vices un­less you opt to.

  1. Per­sonal In­for­ma­tion You Pro­vide

As stated above, un­less you vol­un­tar­ily pro­vide per­sonal in­for­ma­tion for a spe­cific pur­pose, we do not col­lect per­sonal in­for­ma­tion from you. We will never com­bine any per­sonal in­for­ma­tion about a user of our site with any ag­gre­gate in­for­ma­tion we col­lect about that user, whether col­lected on our site or our architectural ser­vice. If you choose to pro­vide per­sonal in­for­ma­tion dur­ing reg­is­tra­tion or when us­ing our ser­vices, we use your per­sonal in­for­ma­tion to pro­vide you with par­tic­u­lar prod­uct or ser­vices that you re­quest. If your per­sonal in­for­ma­tion changes, you may cor­rect, up­date, or delete it by email­ing our Cus­tomer Sup­port at [email protected] or by call­ing (961)03 270 320 / (961)70 923 420 / (961)01 570 320.

  1. Lim­ited Third-Party Use of Per­sonal In­for­ma­tion

In the event that you have been re­ferred to our ser­vices by or through an Bitar-Demnard part­ner­ship pro­mo­tion, such that our Pro­mo­tional Part­ner (as de­fined in the Terms and Con­di­tions you agreed to when ob­tain­ing our ser­vices) is a ben­e­fi­ciary of our re­la­tion­ship with you, then you agree that Bitar-Demnard may share all data it ob­tains from you, in­clud­ing prod­uct per­for­mance data, with our Pro­mo­tional Part­ner, and our Pro­mo­tional Part­ner shall have the same rights to ac­cess and use said data as Bitar-Demnard it­self.

  1. Use and Pro­tec­tion of Per­sonal In­for­ma­tion

Bitar-Demnard will not sell, share, or rent this in­for­ma­tion to oth­ers in ways dif­fer­ent from what is dis­closed in this state­ment. How­ever, we may trans­fer per­sonal in­for­ma­tion in con­nec­tion with a sale or merger of Bitar-Demnard or the di­vi­sion re­spon­si­ble for the ser­vices pro­vided to you. We may also share your per­sonal in­for­ma­tion, such as your email ad­dress, mail­ing ad­dress, etc., with our tech­ni­cal con­sul­tants, third party au­di­tors, and other third par­ties who make our site avail­able, en­hance its func­tion­al­ity, or pro­vide as­so­ci­ated ser­vices, and/or who deal with you in pro­cess­ing your or­ders and/or de­liv­er­ing con­tent, sam­ples, prod­ucts, ser­vices, gifts, and prizes. These third par­ties are not al­lowed to use per­sonal in­for­ma­tion ex­cept for the pur­poses of pro­vid­ing the ap­plic­a­ble ser­vices. In ad­di­tion, we re­serve the right to dis­close your per­son­ally iden­ti­fi­able in­for­ma­tion as re­quired by law and when we be­lieve that dis­clo­sure is nec­es­sary to pro­tect our rights and/or com­ply with a ju­di­cial pro­ceed­ing, court or­der, or le­gal process served on our web­site. Our site and ser­vices are main­tained in the United States of Amer­ica. By us­ing the site and/or ser­vices, you au­tho­rize the ex­port of per­sonal in­for­ma­tion to the USA and its stor­age and use as spec­i­fied in this pol­icy.


  1. Other In­for­ma­tion We Col­lect and Use

We may col­lect non-per­son­ally iden­ti­fi­able in­for­ma­tion with cook­ies, such as IP ad­dress, browser type and ver­sion, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. Once you leave our site, we do not track you. This ag­gre­gate in­for­ma­tion is an­a­lyzed and com­bined with sim­i­lar ag­gre­gate in­for­ma­tion of other users and may be col­lected both on our site and on other sites in our Ad­ver­tis­ing Ser­vice. We may share ag­gre­gate in­for­ma­tion with our busi­ness part­ners and other third par­ties. Such ag­gre­gate in­for­ma­tion is anony­mous and does not iden­tify any in­di­vid­ual user, and we do not link this au­to­mat­i­cally col­lected data to per­son­ally iden­ti­fi­able in­for­ma­tion. We use pro­pri­etary Otracking.​com per­sis­tent cook­ies and ad­here to a strict P3P track­ing pol­icy (for more in­for­ma­tion, visit http://​otracking.​com/​w3c/​policy.​html). You can re­move per­sis­tent cook­ies by fol­low­ing di­rec­tions on your In­ter­net browser’s “help” file. If you re­ject cook­ies, you may still use our site, but your abil­ity to use some ar­eas of our site may be lim­ited. We use your web­site ac­tiv­ity to as­sist us in of­fer­ing you a per­son­al­ized Web ex­pe­ri­ence, as­sist you with tech­ni­cal sup­port, di­ag­nose prob­lems with our server, ad­min­is­ter our web­sites, and to tai­lor our prod­uct and ser­vice of­fer­ings to you. This pri­vacy state­ment cov­ers the use of cook­ies by this site only and does not cover the use of cook­ies by any ad­ver­tis­ers.

  1. Data Re­ten­tion

All per­son­ally iden­ti­fi­able in­for­ma­tion that we col­lect from you is re­tained for a pe­riod of time af­ter our re­la­tion­ship with you ends. This is true whether you only ex­plored ob­tain­ing ser­vices from us and ei­ther re­jected or did not ac­cept an of­fer to pro­vide ser­vices, whether you ob­tained ser­vices from us and later ter­mi­nated those ser­vices, or whether you ob­tained ser­vices from us and the term of those ser­vices was ful­filled. In each case, we will re­tain all per­son­ally iden­ti­fi­able in­for­ma­tion for a pe­riod of two (2) years fol­low­ing the end of our re­la­tion­ship with you, or from the date that you re­jected an of­fer of ser­vices, or from the date that an of­fer of ser­vices lapsed (whichever is later).

Dur­ing the pe­riod of data re­ten­tion de­scribed above, all per­son­ally iden­ti­fi­able in­for­ma­tion will be re­tained and kept se­cure in a man­ner con­sis­tent with this Pri­vacy Pol­icy.

At any time dur­ing the pe­riod of data re­ten­tion de­scribed above, you may elect to have your per­son­ally iden­ti­fi­able in­for­ma­tion deleted from our data­bases by email­ing [email protected]  In any such email, please in­clude your name, email ad­dress, phone num­ber, phys­i­cal ad­dress, busi­ness name, and do­main with “Re­move Per­son­ally Iden­ti­fi­able In­for­ma­tion” in the sub­ject line, so that we can prop­erly iden­tify you and process your opt-out re­quest. Please note that a rea­son­able pe­riod of time will be re­quired to process your re­quest af­ter Bitar-Demnard re­ceives it.

Please be aware that non-per­son­ally iden­ti­fi­able in­for­ma­tion that you pro­vide or that we gather may not be sub­ject to this data re­ten­tion pe­riod, and you can­not elect to have it deleted, es­pe­cially in the event that such non-per­son­ally iden­ti­fi­able in­for­ma­tion is ag­gre­gated with other such in­for­ma­tion in an at­tempt to im­prove our ser­vices or un­der­stand our cus­tomer base, or other le­git­i­mate pur­poses un­der this Pri­vacy Pol­icy. Rest as­sured that in any such event, all such in­for­ma­tion is anony­mous and will be han­dled as set forth in the pre­vi­ous sec­tion en­ti­tled “Other In­for­ma­tion We Col­lect and Use.”

  1. Third Party Web­site Links

Some of our web­sites pro­vide links to third-party web­sites, such as those of our af­fil­i­ates, busi­ness part­ners, and ad­ver­tis­ers. We have no ac­cess to or con­trol over their prac­tices. Be­cause Bitar-Demnard does not con­trol the in­for­ma­tion poli­cies or prac­tices of these third par­ties’ web­sites, you should re­view their re­spec­tive pri­vacy poli­cies to learn more about how they col­lect and use per­sonal in­for­ma­tion.

  1. Se­cu­rity In­for­ma­tion

Bitar-Demnard stores all data us­ing in­dus­try-stan­dard se­cu­rity de­vices, such as fire­walls and en­cryp­tion pro­to­cols, to pre­vent unau­tho­rized ac­cess to our data. We have put in place rea­son­able phys­i­cal, elec­tronic, and man­age­r­ial pro­ce­dures, cou­pled with care­fully de­vel­oped se­cu­rity pro­ce­dures to pro­tect your in­for­ma­tion from loss, mis­use, or unau­tho­rized al­ter­ation. When we ask for sen­si­tive in­for­ma­tion, such as credit card num­bers, we pro­tect it through the use of the Se­cure Socket Layer (SSL) pro­to­col which pro­vides en­cryp­tion dur­ing trans­mis­sion.

We have put in place poli­cies to re­strict ac­cess to your in­for­ma­tion by our em­ploy­ees. Our em­ploy­ees are trained to safe­guard your in­for­ma­tion. Ad­di­tion­ally, we use in­ter­nal and ex­ter­nal re­sources to re­view the ad­e­quacy of our se­cu­rity pro­ce­dures.

  1. Pro­tec­tion for Chil­dren

We do not know­ingly col­lect per­sonal in­for­ma­tion from any­one un­der the age of 13.

  1. Changes to This Pri­vacy Pol­icy

Our Pri­vacy Pol­icy may change from time to time. If we de­cide to change our pri­vacy pol­icy, we will post these changes to this pri­vacy state­ment on and other places we deem ap­pro­pri­ate, so you are aware of what in­for­ma­tion we col­lect, how we use it, and un­der what cir­cum­stances, if any, we dis­close it. We re­serve the right to mod­ify this pri­vacy state­ment at any time, so please re­view it fre­quently. Your con­tin­ued use of the site af­ter such changes have been posted in­di­cates your con­sent and ac­cep­tance of such changes.

  1. Ef­fec­tive Date

This Pri­vacy Pol­icy is ef­fec­tive and was last up­dated on March 26, 2015.

Kebbeh bldg, Patriarch Arida Street, Beirut, Lebanon
(961)03 270 320
(961)70 923 420
(961)01 570 320
[email protected]


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